TERMS AND CONDITIONS

Prices

The prices given by "Oliver Weber Shop include VAT. The transport cost is excluded unless otherwise stated.

Packaging: The special Oliver Weber presentation box is included for all purchases.

Payments

We accept the following through our secure payment systems

 Debit cards (VISA – Master Card)

 Credit cards (VISA - Master Card).

 PayPal payments    For security reasons, the owner of the order should be the credit card holder.

 Warranty

 All Oliver Weber products have a 2 years warranty against material defects or manufacturing faults..   

To clean the jewellery, only use a soft cloth without heavy rubbing and do not use any detergent.

 The Oliver Weber collection is a high quality designer range of crystal jewellery which uses exclusively stones from Swarovski.  Therefore it is worth taking extra care to maintain the same brilliance and sparkle of the brand new product long into its life.  Please therefore ensure that the products of this collection do not come into contact with water, detergents, cosmetics, especially perfumes, and hard objects. Remove your jewellery when sleeping or being involved in sport as sweat can damage your jewellery as well. Try not to wear the jewellery every day and when not in use, store it in its protective case.

Privacy Policy

We are committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998.

We only collect information about you to process your order and to provide you with the best possible service.

We will not pass your e-mail address onto any other traders.

The type of information we collect about you to process your order includes:

* Your Name
* Address
* Phone Number
* email address
* Credit/Debit card details - (These details are NOT stored on our system)

 

The personal information that we do hold about you, will be held securely in accordance with our internal security policy and the law. You can check this information by emailing us at any time - (Any inaccuracies will be deleted or promptly corrected).

This does not affect your statutory rights as a consumer.

 

Your Security

 

All of the credit card information sent to Noblesse Direct travels through a Secure Socket Layer (SSL) 'pipeline'. The information goes from your computer through our secure server and is then processed by Sage Pay (SSL is the most advanced security measure available) - Your Credit/Debit card details are NOT stored on our system.

 

Legal Information

 

All brand names, product names and titles used on this website are trade marks or trade names of their respective holders. Therefore, NO permission is given in respect of the use of any of the above and moreover any such use may constitute an infringement of the holders' rights and may result in prosecution.

 

Returns & Exchanges

 

Faulty goods will be replaced or fully refunded. If you do have a problem with any product, please contact us before you return the item.

 

Enquiries

 

If for any reason you are not happy with our service please phone us or email us at the following address:

Noblesse Direct Ltd,

Suite 2, Stonehills Offices

Shields Road, Gateshead,

Tyne & Wear, England, NE10 0HW.

 

Tel/Fax: 0191 - 438 1344

Ask for - Andy or Tony

 

email: info@noblessedirect.co.uk.